Frequently Asked Questions
What is Hartley Sinclair Concierge Services?
Hartley Sinclair is a boutique concierge service offering bespoke travel planning, private client services, and executive support. We specialize in curating seamless, sophisticated experiences tailored to your individual preferences—whether for personal or professional needs.
Who are your services for?
Our clients include discerning individuals, families, entrepreneurs, and corporate teams seeking elevated support in managing time, logistics, and lifestyle. If you value time, quality, and discretion, Hartley Sinclair is for you.
What kinds of services do you offer?
We provide three core categories of service:
- Travel Concierge: Custom itinerary planning, luxury accommodation and chauffeured transport arrangements, on-demand travel support.
- Private Client Services: Errand delegation, relocation assistance, home organization, personal appointments, gifting, and bespoke day-to-day coordination.
- Corporate Concierge: Executive support, team travel coordination, client gifting, office management solutions.
Do I need a membership to use your services?
Membership is not required for all services, but we do offer exclusive benefits to members including priority access, bundled pricing, and personalized service tiers. Contact us to learn more about our membership options.
How do I get started?
It’s simple. You can [book a consultation](#) through our website or contact us directly. We’ll begin with a discovery call to understand your needs and curate a tailored service plan.
Is there a minimum booking requirement?
Some services have minimum time or engagement requirements, particularly for travel planning and ongoing private client support. We'll review all details with you during your consultation to ensure clarity.
Are your services confidential?
Absolutely. Discretion and privacy are at the core of everything we do. We operate with the highest standards of professionalism and confidentiality.
How do you price your services?
Pricing is tailored to the scope and complexity of each request. We offer both à la carte pricing and package options. A transparent proposal will be provided after your initial consultation.
Can I gift your services?
Yes! Hartley Sinclair experiences make thoughtful gifts. We offer customizable gift packages for holidays, birthdays, new parents, newlyweds, or corporate appreciation.